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The banking sector has historically been the main user of security systems, with sites classified among the most secure. The evolution of crime has led the banking and financial sector to combine traditional physical security with more specific defence against cyber-attacks: in fact, eliminating any possible risk of fraud, data theft/corruption, service and functionality interruptions is essential to be able to maintain the maximum efficiency and guarantee business continuity.

Based on risk analyses, security systems in credit institutions must meet very strict criteria. Here are some of main risk situations:

  • Robbery
  • Kidnapping
  • Ransom
  • Aggression
  • Vandalism and fraud at ATMs
  • Protection of banking operations
  • Access permissions
  • Intrusion
  • Fire

The full awareness that the phenomenon of robberies touches very sensitive aspects of people’s safety, as well as daily operations, has led the banking system to pursue the strengthening of new forms of collaboration with public order institutions and, above all, to direct efforts a more effective prevention through the progressive implementation of modern security technologies, and innovative information and training tools for employees.


To protect employees and customers, banks have put in place various types of measures to ensure protection against theft, aggressions and robberies. Unfortunately, the use of stand-alone mantraps, metal detectors and turnstiles for controlled access – more generally, accessible only with electronic consent – and the traditional video surveillance systems do not adequately respond to the actual security needs.

The general trend (also reflected in the private, public and industrial markets) is toward the use of a series of high-technology products based on IP technology, also integrated in existing security systems, which banks these organizations to automatically manage all their security, including video surveillance.

With regard to access control through the use of biometric recognition software systems, the cameras installed inside and/or outside access mantraps can detect the faces of the people showing up and authorize access to certain areas based on identity and access rights. These functions are supplemented by video Analytics, which automatically detects the movements of persons in the monitored area and identifies anybody who passes through a physical barrier (window, balcony, terrace, grid, door, etc.) and any abandoned bag or object.

Furthermore, additional modules consisting of field cards or supervision protocols of third-party anti-intrusion control units, access control and fire detection systems can be integrated with other devices installed in the premises of the organization (such as volumetric and seismic sensors, contacts, smoke detectors, badges, transponders, etc.) to display their status within a software platform.

These modules, equipped with a web interface, PoE power supply and DIN bar arrangement, allow to remotely control any device, thus integrating security, home automation and building automation systems in a single solution.

Through a software, the notion of ‘open platform’ allows for extreme flexibility of customization of functionalities and user interfaces, to adapt systems to every installation environment and put the needs of the bank in the foreground:

  • Check of perimeters (anti-intrusion)
  • Control of accesses to the facility
  • Video-surveillance of indoor and outdoor areas
  • Access control in higher security areas
  • Intrusion control in internal areas
  • Integration with IT security systems
  • Fire detection and extinguishing management

Surveye’s experience in the banking sector allows us to support the credit institution and its branch offices through every phase of the process, from selection to design and installation of the most suitable system, as well as to provide them with continuous technical support over time, all in compliance with the applicable legislation for the protection of the privacy of users and employees.


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An alarm system in the banking sector is designed, installed and serviced in compliance with the applicable CEI 79-3 and EN 50131-1 standards.

For the design of the system, an accurate assessment of threats or a risk analysis are carried out, driven by the level of sensitivity and criticality of these facilities. The cost of any theft or damage, the cost of a business outage, the specific area where the bank premises are located, the presence of a guard house and the history of theft and threats in recent years are specifically taken into consideration, even in connection with the surrounding territory.

Protection must guarantee maximum safety in all the indoor, outdoor and transport environments of the ‘work chain’: perimeters, entrances and exits, areas restricted to customers, valuables loading/unloading platforms, vehicles for the transport of valuables, vaults, data centers, and so on.

We may also start from the installation of mantraps / turnstiles / metal detectors for controlled access, then pass to internal sensors with the typical protection of doors and windows, to end with a strong protection of perimeter walls with breakthrough detection systems, radar sensors and scanners. For a complete offer, we can also arrange the use of Smoke Fogging systems in the rooms where an additional degree of security is required (data centers, vaults)

A video-surveillance system in the banking sector is designed, installed and serviced in compliance with the applicable CEI EN 62676 standards.

Video surveillance in banks is a primary tool to reduce criminal events and behaviour (deterrent effect), but above all it also provides key evidence when investigating a crime. All the surveillance systems of banks installed by Surveye comply with the rules established by the Privacy Code (Legislative Decree no. 679/2016).

Surveye does not only install the integrated system, but also takes care of all the important associated fulfilments and provides a complete turnkey service with continuous support. In detail, Surveye is close to the Customer with:

  • Information: the public and employees are appropriately informed that they are in an area under video surveillance
  • Preliminary check and notification
  • Designation of the persons in charge of the processing of personal data
  • Definition of safety/security measures
  • Retention period for the recorded images
  • Deletion of images
  • Rights of interested parties (As defined by the Privacy Code).

In support of enhanced-technology cameras, increasingly integrated systems and latest generation software is required to ensure high quality images useful for forensic search, capable of interacting with access control and databases. Furthermore, video analytics offer an added value, as it allows important information to be provided, such as:

  • Face detection
  • ATM
  • Skimmer Detection
  • Slip Fall

A fire detection system in the banking sector is designed, installed and serviced in compliance with the applicable UNI 9795, UNI EN54 and UNI 11224 standards.

Banks have traditionally focused their investments on surveillance and anti-intrusion systems. However, the fire hazard should not be neglected, as their critical structures also involve risks for persons and for the huge paper or computer archives owned.

The purpose of a fire-fighting system is to detect any physical or chemical element that may cause a fire as soon as possible, in order to:

  • Activate the safety plan
  • Favour a rapid exit of people, animals and, where possible, the removal of assets
  • Activate fire protection/suppression systems and any other safety measures.

Depending on the type of area to be protected, it is important to assess the fire detection system by studying the existing hazards based on the working methods and on the transit / protection measures already existing in the place. It is also essential for the system to ideally cooperate with all the other systems to enhance their effectiveness and ensure long-term reliability.

A fire detection system consists of the following components:

  • Control and alarm unit
  • Automatic fire detectors
  • Manual signaling points (push-buttons)
  • Fire alarm devices (actuators)
  • Power supply equipment


Technical Note: implementing fire detection and alarm systems is a legal requirement (in Italy defined by “IRAI”, Impianti Rivelazione e Allarmi Incendio)

Basically, the decision to install a fire detection system is the responsibility of the owner of the facility or of the employer, based on the fire risk assessment.

In the procedure for the determination of the fire load and the class of the related building, the implementation of a fire detection and alarm systems contributes to increasing the fire load reduction coefficient, which sometimes lowers the building risk classification.

However, there are some fire prevention or occupational safety provisions that require the installation of these systems for specified activities, in alignment with specific Italian decree:

  • Retail facilities covering areas exceeding 400 square meters (DM 27/07/2010)

  • Recently-built office premises with over 100 people present (DM 22/02/2006)

  • Hotels with over 100 beds (DM 9/4/94)

  • Hotels with over 25 beds only as regards combustible material storage areas covering a surface exceeding 12 square meters (DM 9/4/94)

  • Schools with over 100 persons present, only for the rooms with a fire load exceeding 30 kg/m2 (DM 26/8/92)

  • Healthcare facilities and hospitals (DM 18/9/02)

  • Public entertainment venues, only as regards areas with a fire load exceeding 30 kg/m2 and air conditioning and ventilation pipes serving multiple compartments (DM 19/8/96)

  • Indoor sports facilities with over 1,000 spectators (DM 18/3/96)*

  • Indoor areas of outdoor sports facilities with over 5,000 spectators (DM 18/3/96)

  • Sports facilities of any type, only as regards the areas where combustible materials are stored covering a surface exceeding 25 square meters (DM 18/3/96)

  • Buildings of historical and artistic interest, such as museums, art galleries, libraries, etc. (DM 20/5/92 no. 569 for museums and DPR 30/6/95 no. 418 for libraries)

  • Underground stations (DM 11/1/88)

  • LPG gas deposits with a capacity exceeding 200,000 kg (DM 13/10/94)

  • Mining activities carried out by drilling, such as quarries and mines (DM 25/11/96 no. 624)

An access control system in the banking sector is designed, installed and serviced in compliance with the applicable EN 60839-11-2 and EN 60839-11-1 standards.

Generally, banks have a large network of branch offices under central control. Therefore, controlling the flow of staff and clients, especially during opening hours, is crucial. For banks, it is essential to coordinate accesses in a smart manner, in order to ensure security, basically, but also cost-effectiveness and comfort.

In addition to this, employee functions are constantly changing, with rotations between different branches and changes in roles and tasks, so it is important to find a solution that is not only effective, but also flexible, scalable and fast to control.

In combination with IT applications, it is essential to secure and protect the facility physically from illegal intrusions through the monitoring, control and management of access flows of people in and out.

The presence of a physical barrier prevents free transit and implies an identification process for each individual to be allowed to enter. Based on the identification process requested/desired, a specific reading technology must be combined to control accesses, ranging from card readers using RFID or NFC technologies to biometrics.

It is possible to range from Bagde readers – to RFID or NFC technologies – to biometrics.

Each of these solutions has its own intrinsic peculiarities, but the added value Surveye offers is an integrated and innovative solution for the intelligent control and management of all accesses.

Through our multi-technology portal, our customers will be able to manage the whole field and also control most of the security criteria required by infection containmentbody temperature detection and adoption of personal protection equipment (PPE) through intelligent vision systems and artificial intelligence (AI) algorithms designed in full compliance with the GDPR, capable of ensuring a flexible and modular application of the system.


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